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The following is a map showing estimated time in transit for orders placed with The Christmas Mouse:

UPS Transit Time Map
 
  • Due to the high order volume during the Christmas holiday season, we cannot cancel or modify your order once the checkout process is complete.
  • All orders are shipped via UPS Ground.
  • UPS cannot deliver to a PO box, so please be sure to have your item(s) shipped to a valid street address.
  • At this time, we do not ship internationally.
  • Unfortunately, we are no longer able to ship to APO/FPO, AK, or HI.
  • Some items such as trees, tree stands, and other such items are subject to oversize charges. Charge information can be found on the item's page.
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The following is a rate chart that is used to determine your shipping charge:

Order Subtotal
Shipping Charge
Up to $40.00
$8.50
$40.01-$60.00
$8.95
$60.01-$80.00
$11.95
$80.01-$100.00
$14.95
$100.01-$150.00
$17.95
$150.01-$200.00
$20.95
$200.01-$300.00
$24.95
Over $300.00
$29.95


We will refund your purchase, exchange merchandise, or issue a store credit within 30 days of purchase. Unfortunately, shipping and handling charges are non-refundable. Merchandise must be returned in original condition and be accompanied by the receipt.

Refunds for personal check purchases will be mailed to you after 14 business days.

All sale items are final. No refunds or exchanges allowed.

Please ship all returned merchandise to:

Christmas Mouse
c/o Returns
9200 Commerce Blvd
Williamsburg, VA 23185-6272